tk1791's Privacy Policy
Your personal information is very important to us. This policy clearly explains how your information is collected, what it is used for, and how it is kept secure.
Introduction and Scope
This Privacy Policy ("Policy") applies to users ("you" or "member") of the tk1791 platform and its related services ("services"). tk1791 treats the protection of members' personal information as its highest priority.
By using our services, you are considered to have accepted the terms of this Policy. We also encourage you to read our Terms and Conditions alongside this Policy, as both documents together define your rights and responsibilities.
This Policy has been prepared specifically for users based in Bangladesh. You have the right to review this Policy before registering on the tk1791 platform and at any time thereafter.
Information We Collect
tk1791 may collect the following types of information to provide its services. The purpose of collecting each type of information is stated clearly.
2.1 Registration Information
Information you provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- Username and password
- National ID card or passport details (for identity verification)
2.2 Transaction Information
Information required to carry out financial transactions:
- Deposit and withdrawal history
- bKash, Nagad or Rocket number
- Relevant bank account details
- Transaction time and amount
2.3 Usage Information
Information collected automatically while using the platform:
- IP address and device type
- Browser information and operating system
- Time spent on the platform and visit patterns
- Gaming activity and betting history
2.4 Communication Information
Information collected when you use support services:
- Live chat conversation details
- Email communication records
- Content of complaints or requests
- Support processing time and outcome
Purpose of Using Information
3.1 Providing and Managing Services
Information collected by tk1791 is used primarily to create and manage your account, process deposits and withdrawals, keep gaming services running, and communicate with you. This information is essential to ensure the security of each user's account and to prevent fraudulent activity.
3.2 Identity Verification and Age Confirmation
All casino and betting activity on the tk1791 platform is restricted to members aged 21 and over. Documents you provide to verify your age and identity are used securely in the verification process. Once identity verification is complete, the original document details are not stored separately.
3.3 Service Improvement and Personalisation
tk1791 analyses your usage information to continuously improve the platform experience. This analysis is carried out in full compliance with data protection standards, and no information that reveals personal identity is shared with third parties.
3.4 Compliance with Legal Obligations
Under applicable laws and regulations, retaining and providing certain information may be legally required. tk1791 may supply necessary information in response to legitimate requests from government authorities, always following a policy of providing only the minimum information required.
Information Sharing and Disclosure
4.1 Sharing Information with Third Parties
tk1791 does not sell or rent your personal information. Information is shared with third parties only in the following cases and under strict data protection agreements:
- Payment processors (bKash, Nagad, Rocket and banks) — solely to complete transactions
- Identity verification service providers — to complete the KYC process
- Technology service providers — for platform operations
- Legitimate legal authorities — as part of legal obligations
4.2 Information with Game Providers
Our platform runs games from various providers including Evolution, Pragmatic Play Live, JILI, and PG Soft. Technical data from game sessions may be transmitted to these providers' servers, but no personally identifiable information is shared with them.
4.3 International Data Transfers
In some cases, data may be stored or processed on servers outside Bangladesh. Such transfers follow international data protection standards, and appropriate agreements are maintained with the relevant parties.
Cookies and Tracking Technologies
5.1 Use of Cookies
Cookies and similar technologies are used on the tk1791 website and app. Cookies are small data files stored on your device that help improve the platform's functionality and remember your preferences. We use the following types of cookies:
- Essential cookies: Required to maintain login status and ensure security
- Functional cookies: Save your language preferences and settings
- Analytics cookies: Used to understand overall usage patterns — these contain no personal identity information
5.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Data Security Measures
6.1 Technical Security
tk1791 uses industry-standard technology to protect your information. SSL (Secure Socket Layer) encryption keeps all data transfers between your device and our servers secure. Sensitive information, including passwords, is stored in encrypted form.
6.2 Organisational Security
Only authorised staff can access sensitive information. Regular security reviews are conducted and staff receive data protection training. Protocols are in place to take swift action in the event of any potential data breach.
6.3 Data Retention Period
Your information is retained only for as long as necessary. Data for active accounts is maintained to facilitate service delivery. After an account is closed, information relating to financial transactions may be retained for a set period in accordance with legal obligations. Once that period has passed, the data is securely deleted.
Member Rights
You have a number of rights over your personal information. tk1791 respects these rights and works to act on them as promptly as possible.
Right to Access
If you want to know what information we hold about you, contact our support team. After verification, the information will be provided within a set timeframe.
Right to Rectification
If any information we hold about you is incorrect, you can request a correction. Some information can be changed directly in your account settings; for other cases, you will need to go through the support team.
Right to Erasure
You can request that information no longer needed beyond legal obligations be deleted. However, some information is essential to deliver services while your account is active.
Right to Restrict Processing
In certain circumstances, you can request that processing of your information be limited. This request will be assessed and appropriate action taken.
Right to Data Portability
You can request a copy of your own information held by us in a structured format, which can be used on another platform.
Right to Object
You can object to marketing communications or profiling. We will respect this objection and stop the relevant activity.
Protection of Minors
All tk1791 services are for persons aged 21 and over. We do not intentionally collect information from any minor. Age is verified during the registration process, and if an account belonging to a minor is found, it is closed immediately and the information deleted. For more details on responsible gaming, we recommend reading our Responsible Gaming Guidelines.
Policy Changes and Updates
9.1 Notice of Changes
tk1791 may update this Privacy Policy when needed. For significant changes, members will be notified by email or via a notice when logging in to the platform. The effective date of the updated policy will be clearly stated at the top of the page.
9.2 Continued Use After Changes
Continued use of the platform after an updated policy is published will be considered acceptance of the revised policy. If you do not agree with any change, you always have the option to close your account. To learn more about general membership terms, visit our About Us page, where tk1791's scope of operations and core principles are described in detail.
Applicable Law and Jurisdiction
This Privacy Policy has been prepared in accordance with applicable laws and regulations. Any dispute related to this Policy will first be addressed through discussion. The complete legal framework regarding members' general rights and responsibilities is discussed in detail in our Terms and Conditions document. Reading the Privacy Policy and Terms of Use together will give a clear understanding of the overall agreement.
Privacy Contact
If you have any questions about this Policy or any requests regarding your information, contact our data protection team directly. We are available 24 hours a day via live chat or email to assist you.
[email protected]